IT MANAGER
As an accomplished IT manager, I excel in strategic budgeting and purchasing, ensuring cost-effective solutions without compromising quality. My department direction and my adept vendor relations have fostered valuable partnerships, enhancing the efficiency of IT operations. Proficient in network and server maintenance, I leverage cutting-edge technologies to optimize system performance. With a strong background in authoring and meticulous helpdesk oversight, I am a dynamic IT leader committed to driving innovation and ensuring user satisfaction.
As the decisive force behind the IT department at Food Lifeline, a non-profit organization committed to eradicating hunger, I play a strategic role in advancing our mission through technology. Spearheading a monumental infrastructure upgrade, I ensure that our systems align with the highest standards to efficiently support the organization's goals. In overseeing the intricate process of tenant migration, I meticulously manage the transition, minimizing disruptions to ensure uninterrupted services for those we serve.
By strategically leveraging technology, I contribute to the overall efficiency of our operations, allowing Food Lifeline to focus on its core mission of alleviating hunger and making a meaningful impact in the community. My commitment to innovation and operational excellence amplifies the organization's ability to address food insecurity, reinforcing our dedication to creating a hunger-free community.
PRODUCTION & TECH
I started as a certified technician for Apple hardware, software, and services, known as ACMT. I worked at Apple, Inc. for 7 years in various roles in retail and corporate, including hardware repair, business team specialist, software QA and retail Workshops Lead
I moved into the world of IT production at the agency 72 & Sunny. There I worked as IT Coordinator for Hecho Studios, the agency’s production arm. I became intimately familiar with studio post-production hardware and software setups, including designing and implementing editing bays. I also hold a certification for Autodesk Flame Admin and CompTIA A+.
I was tasked to also equip our producers and creatives with mobile workstations, as the COVID pandemic began. Allowing our studio to continue working with no down time .
From there I moved to another agency, Media Arts Lab. There I work as a product specialist, working directly with strategists, producers, and artists as a knowledge base for products, their capabilities, and as a collaborator for their market strategy potentials. I am also in a small team responsible for the current development of our own department within the studio.
I also serve a role in the production arm of the agency, Be Grizzlee. There I provide on-set product supervision and expertise, in addition to captures and localization verification. I have worked with teams in Canada, UK, China, and Japan on international ad campaigns.